FREQUENTLY ASKED QUESTIONS
Our handmade, free-size products rarely encounter defects. If you receive a defective or damaged item, please contact us within 7 days, from the date of receipt of the item, so that we can evaluate the issue.
To be eligible for a return, your item must be unused and in the same condition that you received it. The tem must be in the original packaging with tags and please provide the original receipt or proof of purchase.
To start a return, you can contact us at contact@addoz.in
We follow standard sizes but if customer want to have customized fit, we will do it at an additional cost. Please contact us at contact@addoz.in.
Absolutely! We will leave margin in our garments, for alteration at your end too.
Processing Time: 7-10 Working Days
Delivery Estimate: 4-7 Working Days
Standard Domestic Orders: 6-10 Working Days
Since, it’s a patch work design, we would prefer Dry Cleaning. However, at home we can follow these tips:
- Hand Wash: Gently hand wash in cold water.
- Avoid Soaking: Skip soaking to prevent color bleeding.
- Separate Colors: Wash darks and lights separately.
- Avoid Sunlight: Keep it away from direct sunlight to prevent fading
As of now, we do not offer Cash on Delivery service.
Yes, we provide international shipping worldwide.
For any Wholesale or Bulk Requirement, please mail at contact@addoz.in
Kindly be assured that your personal information is always kept private and confidential, at no point will we share it with a third party. For more information, please read our Privacy Policy.